Service

Relying on the Tianjin intelligent factory to radiate the whole country

Establishment of 20 regional technical service centers

no protection against superiority

Lifetime warranty for the life of the product, 2-year warranty-free policy
Lifetime warranty on all products in the category, 2-year free warranty

Extreme Response

2h response, 4h on-site solution
Regular accessories 24h arrival

Transparency of services

Equipment operation data can be found in the cloud
Failure warning 48 hours in advance

Service Support

service hotline

400-8877-117
Acceptance time: 7:30 - 19:30
(Monday to Sunday)

Online Repair

You can find out more on this page
Online MessageOnline Repair

common problems

Various Frequently Asked Questions
Approaches and solutions

Acceptance of the statute of limitations

2h response, 4h on-site solution
Regular accessories 24h arrival

Online Repair